Frequently Asked Questions

We’re here to help you get the most out of Ride with GPS.


How do I get in touch with customer support?


I forgot my password. How do I retrieve it?


How do I manage my account settings?


What comes with an Upgraded plan?


How do I cancel my Subscription?


How do I delete my account?


How do I stop a ride recording on the Ride with GPS app?


How do I upload GPX, TCX, or FIT files to my account?


Help center

We have an extensive library of help articles to assist you in getting the most out of Ride with GPS.

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Contact us

Our customer support department is available seven days a week, providing support to users in English. To reach us, send an email and we will get back to you as soon as possible.

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