Support | Ride With GPS Help

Send to Device

The Send to Device feature allows you to send a route directly to your smartphone, Garmin Edge device, or Wahoo GPS so you can get rolling quickly and easily. The Send to Device wizard walks you through the process. Depending…

Supported Browsers

Ride with GPS supports the following browsers: Chrome – most recent or second most recent version Safari – most recent or second most recent version Firefox – most recent version only Internet Explorer (IE) 11 Edge – most recent version…

Lezyne Year 10 GPS

The Lezyne Year 10 GPS are a very compact device that can record your rides as well as navigate routes planned on ridewithgps.com. You can use TCX or GPX files with the Lezyne line, but if you want custom cues…

New User – Week 1

Welcome to part one of a four part help series. There are three more emails in this series, one per week, all designed to help you get the most out of our web and mobile apps. You can opt out…

Navigating a Tour Route

Using signature features on the mobile app You’ve RSVPed for your Tour event and now you want to take advantage of the signature features it offers like navigation and offline maps. Starting Navigation on Tour routes After RSVPing for your…

Replace Elevation

Some GPS devices and smartphones just don’t collect accurate elevation data. We offer a tool for all members to replace the elevation from a known world-wide dataset. Premium subscribers have access to additional Ride Cleanup tools. Replace Elevation Data Did…

Battery Saving Tips

Keep the screen off Use Airplane Mode Use Offline Maps Turn off Live Logging Turn off Bluetooth Power on the Go Disable Power Saving Apps Here are all of our battery-saving tips gathered from years of experience and feedback from…

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Part 5: Tour Account and Event Backups

As your Tour account Route Library grows and more route managers make changes to routes, you will want to periodically create backups of your Route Library and events. This way if a route or event inadvertently gets changed or deleted…

Part 4: Inviting Tour Participants and Staff

Your Tour Operator account will have two types of members: permanent Tour Operator account members (tour staff) who will administrate the account and run the tours, and event members (tour participants) who will be associated with specific events created by…

Part 2: The Tour Route Library

The Route Library is your central location to organize your Tour Operator account routes. Add tags for organization, and manage route visibility all from a single page. When you first set up your Tour Operator account, we will happily transfer…

Part 1: Tour Operator Account Setup

The Tour Operator account works much like a regular account, except it can be used by multiple people to administer routes, events, and tour participants for your tour company. It has its own list of routes, events, and can be…

Epic Ride Weather App

Epic Ride Weather is an app for iPhone and Android that allows riders to generate weather forecasts tailored to their specific route, speed, and riding date and time. If you’re wondering if you’ll need a rain jacket or whether you…

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Goals

Set personal cycling goals to keep yourself motivated, or use them to set benchmarks throughout the year. You can also create challenges and invite your friends. Whether you want to set up a club mileage challenge, prep for that big…

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Garmin Forerunner 610

The Garmin Forerunner 610 is a great GPS watch long as you don’t need full waterproof (do not submerse in water) capabilities. The 610 provides a sleek and comfortable alternative to other bulky GPS enabled watches. Benefits of the 610 over…

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Garmin Edge 820

The Garmin Edge 820 is a top of the line GPS unit for navigation and training. It offers many features that may be useful, though for 99% of users the Edge 810 or Edge Touring is just as capable. We recommend…

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Custom Event Maps

Interested in a cost-effective solution for your mapping? Contact kevin@ridewithgps.com for options and pricing. We do lots of custom mapping for Events, Tours, Charity Rides, and everything in between. We can handle multi-day and multi-route maps, custom elevation profiles, multiple…

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Wahoo Elemnt GPS

The Wahoo ELEMNT and ELEMNT Bolt are standalone GPS units that are configured by a companion app on your iPhone or Android device. You can also configure ELEMNT and Bolt to connect to a wifi network to sync routes that…

Copy to my routes

When you find a great route but want to change parts of it to suit your planning needs, you can copy this route to your profile and edit it without affecting the original. Copying a route will include all cues,…

Backups

We believe that your data is your data to do with as you please. Using the BACKUPS tool in your account management page will allow you to create a downloadable backup of all your Rides. Due to the extra load…

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Garmin Edge 520

Overview The Garmin Edge 520 is a compact GPS that pairs with all sorts of sensors, tracks your progress, and can upload automatically to Garmin Connect to sync to Ride with GPS. Any sensors you have paired while recording will…

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Why Go Premium?

Upgrade to Premium today to start getting the following features: Unlimited Ride Reports Publish unlimited Ride Reports detailing your latest ride with photos, climbs, and maps. Unlimited Backups Backup all your ride data as often as you like. Your data…

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Sorting Rides and Routes in Mobile App

After your have been using the website and mobile app for a while, your list of recorded Rides and planned routes will outgrow the screen realestate in the mobile app. Learn how to sort and filter your rides, routes, or…

Full Screen Metrics and Map

Learn how to change the metrics area to full screen or change the map to full screen. You can dedicate more screen real estate to show more of the map or make the ride metric numbers larger. Although demonstrated on…

Annotations

Annotations are a great way to mark up routes and rides to indicate information about road conditions, scenery, and set expectations for riders. You can edit or remove these annotations at any time. You must be viewing the route to…

Archive Gear

The Archive Gear option allows you to retire that bike that you sold or no longer ride. An archived piece of gear will be retained on your profile but now it is hidden out of sight and retains the full…

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Privacy Zones

Using Privacy Zones is another tool you can use to control your privacy. You can use these to obscure sensitive locations like your home, school, or workplace. Basic and Starter accounts will be able to create up to 3 Privacy…

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Garmin eTrex 20 & 30

The eTrex 20 and 30 is a sturdy GPS unit that is great for all sorts of uses. It runs off of AA batteries so you never have to worry about charging the device or not being able to keep…

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Using the Home Page

Your Home page is the first thing you’ll see when you sign into the website. This is the same profile that is shared with other riders. Outline: The left side tabs Career by the Numbers Rides and Routes Calendar Pinned…

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Set up Health Info

Entering your basic health info allows the site to calculate calories expended on a ride. Your ride must have heart rate data and this health info entered to start calculating calories for your rides. Otherwise, your calories will not be…

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